Our Services
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Automated Patch Management: Ensuring that software and systems are always up-to-date with the latest security patches.
Device Monitoring: 24/7 monitoring of servers, desktops, and mobile devices for performance, uptime, and potential issues.
Remote Support: Offering on-demand remote troubleshooting and IT support for staff across various locations.
Endpoint Security: Monitoring and protecting all endpoints (laptops, desktops, mobile devices) from cyber threats, including antivirus and malware protection.
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Covers a wide range of topics, these are just a few:
Strategic IT Planning: Align IT strategy with business goals and identify technology solutions.
Technology Implementation: Guide organizations through the deployment of new technologies on time and within budget.
Cybersecurity Assessment: Evaluate security measures, identify vulnerabilities, and recommend improvements.
Cloud Migration: Assist with planning and executing transitions to cloud-based solutions.
IT Training and Support: Provide training for staff on new technologies and ongoing technical support.
Digital Transformation: Help businesses adopt digital technologies to improve processes and customer engagement.
Vendor Management: Assist in selecting and managing technology vendors for optimal service delivery.
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Vulnerability Scanning & Penetration Testing: Conducting regular scans and tests to identify weaknesses in the IT environment and provide recommendations for remediation, internally and externally.
Cybersecurity Training: Security Awareness Training solutions providers recommendations and implementation support
Remote Monitoring & Management
At ROC-Technology, we’re dedicated to delivering IT solutions tailored to your unique needs. Whether you want the ease of fully automated patch management and reporting or prefer more hands-on control, our Remote Monitoring and Management (RMM) platform empowers your team to manage your business from anywhere. Designed for small and medium-sized businesses, our services provide the flexibility to thrive in today’s remote work environment and adapt effortlessly to evolving staffing needs—ensuring your operations stay efficient, secure, and always connected
All plan levels include the below features:
TeamViewer-like remote control
Event log Viewer
Service Management
Windows Patch Management
Automated Alerting
Task Scheduler
Remote File system access
Role-Based Access Control:
All accounts within the tenant are restricted to an RBAC role for your organization.
These include but are not limited to: Listing Agents, Rebooting of Agents and Bulk Actions as well as access to the previously mentioned features.
Remote Control Features include:
File Browser (download and upload)
Command and Script execution (bash, batch, ps, python, nushell and deno scripts)
Software installation via chocolatey
Transparent Pricing, No Surprises
With RMM+, our pricing is straightforward—no hidden fees, no extra costs. You’ll receive a single monthly invoice based on the number of machines you manage, and that’s it. Simple, predictable, and hassle-free.
RMM+
Comprehensive IT Management for Just $12/Machine/Month
Get seamless, automated patching and proactive monitoring for your Windows, macOS, and Linux systems with our all-in-one solution. For only $12 per machine per month, your organization benefits from a robust IT management platform designed to keep your systems secure and running smoothly.
Here’s what’s included:
Automated Patch & Monitoring: Keep your systems up-to-date with a predefined policy that ensures critical patches are applied, and monitoring is always active to catch issues before they escalate.
Remote Access & Control: Your team gets two operator accounts included, giving you remote access via our RMM Platform-as-a-Service (PaaS) for real-time support and management of your infrastructure.
Simplify your IT operations, enhance system security, and gain the power to support your team— all for just $12 per machine, per month!
